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  • § 379.2024. Minimum Hours for a Nonresidential Center

    Administrative Code Provisions | 1 TAC § 379.2024

    A center must provide services to victims of family violence a minimum of 40 hours per week with a consistent schedule of service hours that may be regular business hours or other hours as approved by the Health and Human Services Commission.

  • § 379.2022. Notification of Court Orders

    Administrative Code Provisions | 1 TAC § 379.2022

    A center must attempt, whenever possible, to notify a program participant, hotline caller, or other victim of family violence when a court order affects the individual or the individuals records.

  • § 379.2021. Procedures Regarding Court Orders

    Administrative Code Provisions | 1 TAC § 379.2021

    A center must develop, maintain, and comply with written policies and procedures for responding to court orders, such as subpoenas, search warrants, or writs of attachment. The written procedures must include:(1) what to do when a process server arrives with a court order(2) on whom court...

  • § 379.2018. Release of Program Participant Information

    Administrative Code Provisions | 1 TAC § 379.2018

    (a) A center may release information, orally or in writing, only if it first obtains a written release of information from the program participant.(b) Regardless of whether a written release of information from a program participant is obtained, the center must release information in...

  • § 379.2016. Policies and Procedures Regarding Entries in Program Participant's Files

    Administrative Code Provisions | 1 TAC § 379.2016

    (a) A center must develop, maintain, and comply with written policies and procedures regarding entries into a program participants file that require that:(1) each entry must be attributed to and dated by the employee or volunteer entering the information(2) a program participant file...

  • § 379.2014. Confidentiality Training

    Administrative Code Provisions | 1 TAC § 379.2014

    A center must provide training to employees, board members, volunteers who have access to personally identifying information, and interns on:(1) confidentiality policies and procedures(2) the importance of confidentiality for victims of family violence(3) how information is recorded...

  • § 379.2012. Confidentiality Information for Adult Program Participants

    Administrative Code Provisions | 1 TAC § 379.2012

    A center must provide to adult program participants, in writing, at least the following:(1) the right to see their records(2) the kind of information recorded, why, and the methods of collection(3) who within the center has access to the program participants case files and...

  • § 379.2011. General Confidentiality Policy

    Administrative Code Provisions | 1 TAC § 379.2011

    A center must have a written general confidentiality policy that provides:(1) that all information will be kept confidential, including all personal information and all communications, observations, and information made by and between or about adult and child program participants, employees,...

  • § 379.2009. Nonresidential Services for a Person Under 18 Years of Age

    Administrative Code Provisions | 1 TAC § 379.2009

    (a)  A nonresidential center may provide a nonresidential service to a minor if:(1)  the minor consents to counseling from a licensed or certified physician, psychologist, counselor, or social worker, under Texas Family Code § 32.004, for:(A)  suicide prevention(B)  chemical...

  • § 379.2007. Eligibility of Previously Involuntarily Terminated Program Participants

    Administrative Code Provisions | 1 TAC § 379.2007

    A center must develop, maintain, and comply with written policies and procedures to assess the safety and appropriateness of providing services to a victim whose services were previously involuntarily terminated and who is currently requesting services.